Privacy Policy – November 1, 2016



you for visiting Brown Sugar! The Brown Sugar Service is a
subscription offering of Brown Sugar, LLC. This privacy policy (“Privacy
Policy”) explains the ways your information is collected and used by the Brown
Service and the choices you can make about what we do with your

Privacy Policy is an integral part of the Brown Sugar Service’s Terms of
Use, available at The Terms
of Use set forth the terms and conditions for your use of the Brown Sugar
Service.” Please read the Terms of Use and this Privacy Policy carefully. By
using the Brown Sugar Service, you are agreeing to the Terms of Use,
including this Privacy Policy.

used in this Privacy Policy, the terms “Brown Sugar Service” and the
“Service” mean the Brown Sugar-branded service offered by Brown Sugar,
LLC, for viewing movies, television shows and other content (collectively,
“Content”).” The terms “Brown Sugar Service” and the “Service” include
all websites, mobile applications, other Access Points (as defined below), as
well as all features, functionalities, content and software associated with the
Service.” “Access Points” means the website (the “Brown Sugar
Site”), applications, and other places where the Service is available.
“Subscriber” means someone with authorized access to the Brown Sugar
Service and “Subscription” means the right to access the Service.” “Personally
Identifiable Information” means information, such as name, address, email
address, or photograph, that can be used to identify an individual. The terms
“we,” “our,” and “us” in this Privacy Policy mean Brown Sugar, LLC, and its
parent and affiliated companies, and the terms “you” and “your,” mean you, the
end user of the Service.

Privacy Policy and the Terms of Use include hyperlinks that may not be
accessible from some devices. To access the hyperlinks, you may need to visit
the Brown Sugar Service website,, using a computer.

1. Contacting

you have questions about your Brown Sugar subscription account, you can
visit the FAQ (Frequently Asked Questions) link on the Brown Sugar
Site. The FAQ section also includes information on how to contact our customer
service for assistance. For questions about this Privacy Policy, our collection
and use of your information, cookies and similar technologies, please contact us
by email to
[email protected], by mail to Brown Sugar Privacy
Coordinator, 2870 Peachtree Road #334, Atlanta, Georgia 30305, or by telephone
at 470-355-8718.

you contact us to assist you, you may be required to authenticate your identity
before we can fulfill your request.

2. Information We Collect

a. Information You Provide Us: We collect
information you provide us, including name, address, email address, telephone
number, fax number and payment method. We collect this information in a number
of ways, including:

when you open a Brown
Subscription account, enter the information when using the Service,
interact with our customer service, or participate in surveys or marketing
promotions; and

when you provide
membership account settings, set membership account preferences, provide
ratings or reviews, or otherwise provide information to us.

b. Information we collect automatically: We collect
information regarding you and your use of the Brown Sugar Service,

your activity on our
Service (such as Content selections, viewing history, search queries, and use
of Access Points);

information about
your interactions with customer service (such as the date, time and reason for
contacting us, transcripts of any chat conversations, and if you call us, your
phone number);

information about
your computer, mobile device, or other device used to access our Service (such
as device type, device ID or unique identifier, browser type, type of operating
system, and other device and software characteristics, internet connection
information, mobile network, statistics on page views, referral URLs, IP
address and standard web log information);

general location
information (such as city, county, and state);

collected through the use of cookies, web beacons and other technologies,
including ad data (such as information on impressions delivered to a cookie,
the site URL where the impression was delivered, as well as the date and time),
which is explained in more detail below under Cookies, Web Beacons, Analytics
and Advertising.

c. Information
Collected from Social Networks and Platforms:
We collect information when
you engage with Brown Sugar Service Content on or through third-party
platforms and social networking sites, such as Facebook, or other third-party
social media plug-ins and applications, including:”

information about
you that you allow us to access from your social media profile (such as name,
email address, photo, gender, birthday, location, user files (e.g., photos and
videos), your list of friends, people you follow and/or who follow you, the
posts or the “likes” you make);

collected through the use of cookies and similar technologies (such as content
viewed and advertisements you have been shown or may have clicked on through
third-party platforms).

Some social networking sites
and platforms have privacy settings that allow you to control what information
you share. For a description on how social networking sites handle your
information, please refer to their privacy policies and terms of use.

d. Geo-location
:” If you are accessing an Access Point through a mobile device
or a mobile application, you may be asked to share your geo-location
information with us so we can customize your experience. If you agree to such
collection, you will be able to turn off such data collection at any time by
accessing the privacy settings of your mobile device and/or through the
settings in the applicable mobile application.

e. Information
From Other Sources:
We might supplement the information that you provide us
and that we collect automatically with information from other sources, including
both online and offline data providers. Such information from other sources
might include demographic data, interest based data, and Internet browsing

f.Information We Do
Not Collect:
We do not knowingly collect or store any Personally
Identifiable Information from children under the age of 13. If a parent or
guardian becomes aware that his or her child under the age of 13 has provided
us with personally identifiable information without the consent of the parent
or guardian, the parent or guardian may contact us at
[email protected]
or at the mailing address provided above, and we will delete the child”s
personally identifiable information within a reasonable time.

For additional information
about our policy of not allowing individuals who are under the age of 18 or
have not reached the age of majority in their jurisdiction of residence to
become a Subscriber of the Brown Sugar Service, please see our Terms of
Use at

3. How
We Use the Information We Collect

We use the
information we collect to process and administer Subscriber accounts, to
provide, administer, analyze, personalize and enhance the Service and our
marketing of the Service, and to communicate with you about these and other
matters. For example, we use the information we collect to:

open and maintain
Subscriber accounts, including communicating with Subscribers from time to time
about developments related to their accounts or operational matters related to
their accounts (such as password reset requests);

prevent, detect and
investigate potentially prohibited or illegal activities (such as fraud or
copyright infringement) and otherwise enforce our Terms of Use and other terms
and conditions of access to our Content (such as determining eligibility for
free trials);

analyze and
understand our audience, optimize the delivery of Content, improve the Service
and its Content offerings, improve the marketing of the Service to the public,
and respond quickly and efficiently to inquiries and requests;

provide you with
customized and personalized recommendations for Content you might like; and

communicate with you
about the Service (such as by email, text messaging, and social networking
sites), including news about new features and Content, special offers,
promotional announcements, and consumer surveys.

4. Disclosure
of Information

Sharing and Disclosure

may disclose information we have collected from you, the device used to access
the Brown Sugar Service and other Access Points in response to legal
process, for example, in response to a court order or a subpoena. We also may
disclose such information in response to a law enforcement agency’s request, or
when we believe, in our sole discretion, that it is necessary to investigate,
prevent, or take action regarding illegal activities, suspected fraud,
situations involving potential threats to the physical safety of any person, or
violations of our
of Use
. We may also
disclose such information to verify or enforce compliance with our Terms of Use
and applicable laws or as otherwise required or permitted by law or consistent
with legal requirements. In addition, we may transfer information if we are
acquired by, sold to, merged with or otherwise transferred to another entity.

agents and contractors who have access to Personally Identifiable Information
are required to protect such information in a manner that is consistent with
this Privacy Policy and are not authorized to use the Personally Identifiable Information
for any purpose other than to carry out the services they are performing for

provide visitors with additional or more relevant product and service
opportunities, to improve and personalize the Service, to perform analytics,
and for the additional uses discussed in this Privacy Policy, we may share
information that is not Personally Identifiable Information with the third-party
service providers, advertisers, advertising networks and platforms, agencies,
or our partners.

Unsubscribing from Marketing Communications

you prefer not to receive marketing communications from the Brown Sugar Service,
follow the “unsubscribe” instructions provided on any marketing email
you receive from the Service. If you have signed up to receive text messages
from us and no longer wish to receive such messages, you may follow the
instructions in the text messages to stop the delivery of such messages, which
may include by replying “STOP” to the received text message.

Cookies, Web Beacons, Analytics and Advertising

enhance your experience of the Service and Access Points, we use
“cookies” or similar technologies. Cookies are text files placed in
your computer’s browser to store your settings, preferences and usage.

use cookies to understand the Service and Access Point usage, and to improve or
customize the Content and Access Points. For example, we may use cookies to
personalize your experience at our Access Points (for example, to recognize you
by name when you return to an Access Point) or to save your password in
password-protected areas. We also may use cookies to help us offer you
products, programs, or services that may be of interest to you and to deliver
relevant advertising.

our third-party service providers, advertisers, advertising networks and
platforms, agencies, or our partners also may use cookies to manage and measure
the performance of advertisements or promotions and other Content displayed on
or delivered by or through the Brown Sugar Site and other Access Points.
This also helps us, our service providers and partners, provide more relevant

Adobe Flash Player is a web tool that allows rapid development of highly
dynamic content. The Brown Sugar Site and other Access Points may employ
locally stored objects (sometimes referred to as “Flash cookies”) in certain
situations where we use Flash to provide Content such as video streaming, video
on demand, video clips or animation. Flash (and similar applications) use this
technology to remember settings, preferences and usage similar to browser
cookies, but Flash cookies are not managed through your web browser. You can
access your Flash management tools directly from
Adobe’s website.

our third-party service providers, advertisers, advertising networks and
platforms, agencies or our partners may also use “web beacons,” clear
.gifs, or similar technologies, which are small pieces of code placed on a site
or web application or in an email, to monitor the behavior and collect data
about the visitors viewing a site or email. For example, web beacons may be
used to count the users who visit a web page or to deliver a cookie to the
browser of a visitor viewing that site. Web beacons may also be used to provide
information on the effectiveness of our email campaigns (e.g., open rates,
clicks, forwards, etc.).

How We Respond to Do Not Track Signals

this time the Brown Sugar Site does not recognize automated browser
signals regarding tracking mechanisms, which may include “do not track”
instructions. However, you can change your privacy preferences regarding the
use of cookies and similar technologies through your browser. You may set your
browser to accept all cookies, block certain cookies, require your consent
before a cookie is placed in your browser, or block all cookies. Blocking all
cookies will affect your online experience and may prevent you from enjoying
the full features offered at the Brown Sugar Site and other Access
Points. Please consult the “Help” section of your browser for more


also use the services of reputable third parties to provide us with data
collection, reporting, ad response measurement, and website and mobile
application analytics, as well as to assist with delivery of relevant marketing
messages and advertisements. These third parties may view, edit or set their
own cookies. We, our third-party service providers, advertisers, advertising
networks and platforms, agencies and/or partners may also place web beacons or
similar technologies for these third parties. The use of these technologies by
these third parties is subject to their own privacy policies and is not covered
by this Privacy Policy.


Brown Sugar Site and other Access Points may contain advertising. Such ads
may be based on the content of pages you are viewing, but we may also provide
ads that are tailored to your interests. To help us deliver ads that are of
interest to you, we, our third-party service providers, advertisers,
advertising networks and platforms, agencies, or our partners may collect
information about your online activities across the Access Points and other
sites, and supplement this information with information from third parties.

Mobile Device Advertising and Tracking

our third-party service providers, advertisers, advertising networks and
platforms, agencies, or our partners may also collect identifiers designed to
enable advertising on your mobile device. Depending on your device, you may be
able to reset your mobile device”s advertising identifier by accessing the
privacy settings on your mobile device. In addition, when using a mobile application,
you may receive tailored in-application advertisements. Each operating system, such
as iOS for Apple phones, Android for Android devices and Windows for Microsoft
devices, provides its own instructions on how to prevent the delivery of
tailored in-application advertisements. You may review the support materials
and/or the privacy settings for the respective operating systems to opt-out of
tailored in-application advertisements. For any other devices and/or operating
systems, please visit the privacy settings for the applicable device or contact
the applicable platform operator.

Use of non-Personally
Identifiable Information

We may use
non-Personally Identifiable Information (such as aggregated data) for any
legitimate business purpose, including for research and analysis,
administration of the Brown Sugar Service and for advertising, and
promotional purposes.

Linked Sites

Brown Sugar Site and other Access Points may contain links to or
integrations with other sites, such as Facebook, Twitter, LinkedIn, or sites
operated by other third parties. The information practices of these sites may
be different from ours. Visitors to linked sites should consult the privacy policy
of the applicable linked site, as we have no control over information that is
submitted to or collected by, these third parties.

Our Commitment to Security

have put in place physical, electronic, and managerial procedures to safeguard
the information we collect. These safeguards vary based on the sensitivity of
the information that we collect and store. Although we take appropriate
measures to safeguard against unauthorized disclosures of information, we
cannot assure you that Personally Identifiable Information that we collect will
never be disclosed in a manner that is inconsistent with this Privacy Policy.

How You Can Access or Correct Information

to Personally Identifiable Information that is collected from our Access Points
and that we maintain may be available to you. You may send an email or letter
to the email or street address listed above under Contacting Us to request
access to or correction of your Personally Identifiable Information. For
verification purposes please include your first name, last name, email address
and the password you use for the Service.

Residents – Your California Privacy Rights

If you are a
California resident, you may request information about our practices related to
disclosing your Personally Identifiable Information to certain third parties. “Please
send your request (along with your full name, email address, postal address,
and the subject line labeled “California Privacy Rights”) by email to [email protected].

& Effective Date

Privacy Policy is effective as of the Effective Date stated above. If you have
not reviewed this Privacy Policy since the Effective Date, please review the
updated Privacy Policy carefully before using the Service. We update this
Privacy Policy from time to time, so please check back frequently. If you
continue to use the Service, visit the Site or other Access Points after we
change the Privacy Policy, you accept all changes.” Material changes to this
Privacy Policy are effective one calendar month after posting unless otherwise
specified, provided that with respect to non-Subscribers they are effective
immediately upon posting. Non-material changes are effective immediately upon
posting. If you do not agree with any changes to the Privacy Policy, your sole
remedy is not to use the Service.” As used herein, “Privacy Policy” means the
then-current version of them.

Privacy Policy posted on this Site was updated on November 1, 2016.